Npower Fined The Highest So Far at 26 Million Pounds
/Npower has just topped the table in terms of fines levied by OFGEM. Not exactly something to be proud of but here's the latest state of play:
Ofgem gets tough: Biggest penalties for energy suppliers
Supplier Penalty Reason
Npower £26m Complaints failure. Dec 2015
E.On £12m Broke energy sales rules. May 2014
British Gas £11.1m Failure to insulate homes. Dec 2014
SSE £10.5m Mis-selling. May 2013
E.On £7.75m Overcharging customers. April 2015
E.On £7m Smart meter failure. November 2015
British Gas £5.6m Preventing switching. April 2014
British Gas £2.5m Mishandling complaints. July 2011
Scottish Power £2.4m Failure to insulate homes. Dec 2014
Npower £2m Mishandling complaints. Oct 2011
SSE £1.75m Failure to insulate homes. Dec 2014
Source: Ofgem